We wanted to sell and buy a home at the end of 2021 and found Ackroyd Legal online. I admit I was a little concerned about some of the reviews I read about them, but the price was good and mistakenly believed that it wasn`t too important who was « negotiating » the move. That was my biggest mistake. The whole process was a faff from start to finish, causing them to « forget », to pay off our old mortgage and also forget to register our property in the land registry (among many other shortcomings) I am not in the denunciation and shame, but our case manager, Chirag Chopra, was at best inexperienced and at worst intentionally obstructive. He did not respond to emails and inquiries from me and intermediaries from buyers of our home. In the end, developers for buyers and real estate agents guided everything through me to make sure this was followed. It was anything but a smooth and easy process. To be fair, Chirag fell under the direction of a lawyer Peter Benjamin, who was literally in action on everyone and all the missing communications. If he led by example, I`m not surprised that Chirag was so poor.
After dragging ourselves through about 4 months of absolutely shabby mediation, we moved into the house. At the time, I had filed a number of complaints with Ackroyd Legal, including the non-existent complaints department, the CEO, the accounting team, and the lawyer. None of them were prosecuted. After moving in, we found that Ackroyd Legal had not paid off the old mortgage in full! So we spent another series of stressful days getting them to settle this payment!! I filed a complaint with the Ombudsman for the Act because I felt it was my duty to inform them of stirling Ackroyd`s many substandard practices, in the hope of drawing a line under everything. Unfortunately, this should not be the case. Until April 2022, 5 months after moving into our home, we wanted to have the insulation installed through the state`s hot house program. To do this, we had to provide our proof of land registry. It turns out that Sterling Ackroyd Legal didn`t bother to register our property.
So we get back in touch with them and they slowly start the process. We almost lose the opportunity to do the work because it takes so long. Chirag finally gets the registration and then we get a fine from the land registry because « we » aka our lower lawyers took more than 4 months to register. So begins another series of emails with Chirag at Ackroyd Legal and fortunately, they get the fine sorted at their expense. The saga of selling and buying with Stirling Ackroyd Legal has been a terrible experience. I don`t think only Peter and Chirag were responsible, but the whole company. They were neither present nor communicative and were not conducive to making it pleasant or smooth. In fact, they put the whole affair at risk!! Use these guys at your own risk. The sales pitch was good, but as soon as you signed with them, things deteriorated for us. Pay a little more and check the reviews and go with someone else.
Avoid at least the people mentioned. At Ackroyd, you`ll never just be another case lost in the mix. For high quality legal services, Ackroyd LLP is the obvious choice. Thank you for the work of the team in Ackroyd Legal`s London office. I bought my property through Ackroyd and found my lawyer too helpful. I would not hesitate to seek their legal advice. Ackroyd LLP is a long-time pillar within Edmonton`s legal community. After 65 years of value-based service, we have become a full-service law firm with the feeling of a boutique law firm.
Our team works with integrity and compassion to make legal aid accessible to all. We are efficient, results- and people-oriented – we are the law firm that puts our clients` interests first. Finding the right lawyer for your situation can be intimidating, but it`s not necessary. Our team members bring a wealth of experience in practice with a focus on a variety of areas of law, so we can help you find the best solution for you. Four years ago we started with four initial employees known as the `Original 4` and have grown to over 150 lawyers and lawyers across the UK and overseas covering a wide range of legal services. We are consistently recognized for the level of service we provide to our customers and go above and beyond to ensure we get the best results for each case. If you are looking for a company that works on your difficult deadlines and not on its own to close the transaction; or if the demand is so great that other promoters cannot execute it, then Ackroyd Legal are the ones who do. My wife and I used Ackroyd Legal and never went anywhere else. They treat you as a customer and not as a problem.
They always communicate, even if it`s outside of business hours. Honestly, I can`t blame them and they are worthy of this review. I sold my apartment in London earlier this month and as a lawyer for that, Eaman Alhemyari did a fantastic job. He was hardworking, cooperative and attentive to my needs. During his training, he met all the legal requirements and I can only warmly recommend him. I would recommend Ackroyd Legal to anyone I know who needs the service offered there. A big thank you to my lovely lawyer SUE CHANA for the service she provided to my son and I.Sue was always there to inform and update us, very helpful staff and she provided a very good service for me and my family which I am very happy and with great pleasure, Ackroyd legally recommended to anyone I know in need. Sue continues the good work, you are a brilliant staff who know her work, weldone and thank you for the service you have provided to Marvin and me.
Marie Stirling Ackroyd Legal is a trademark of the Stirling Ackroyd Group. The group filed a lawsuit against a third party (now called Ackroyd Legal, as well as a person associated with that company) and complained that it was using this trademark without consent. This action resulted in a settlement agreement under a High Court order of 5 January 2021. Ackroyd Legal violated parts of this settlement agreement, and the group was forced to obtain another High Court order dated May 6, 2022, forcing Ackroyd Legal to comply with these conditions.